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Rules of use

For the proper functioning of the theatre we would appreciate it if our public took into consideration the following points:

Cancellations and changes

The Kamikaze Theatre reserves the right to cancel some seats, depending on the technical requirements of particular productions. Should they have been sold, they will be replaced with similar ones. The only reason for the refund of the amount paid for the seat will be a cancelled performance. For reasons of force majeure, the theatre can make changes in the cast, cancel performances, change dates and times and the scheduling announced.

Right of Admission

El Pavón Teatro Kamikaze reserves the right of admission onto the premises. No food or drink is allowed to be taken into the main auditorium. If, for health reasons, users need food or drink, they must notify the hall manager. For any questions concerning the recommended age of the shows, you can consult the information on the web or at the box office when buying tickets.

Re-sale of tickets

El Pavón Teatro Kamikaze cannot guarantee the authenticity of tickets that have not been purchased at official selling points, nor authorise any other reservation system nor the re-sale of tickets.

Claims

In compliance with the Royal Decree 951/2005, the Complaints and Suggestions system stipulated by the State Administration will apply. The complaints and suggestions forms are available at the theatre.

Recordings and photographs

No visual or sound recordings of the performances are allowed without prior permission from the theatre.

Mobile phones and alarms

Viewers are kindly asked to switch off mobile phones and alarms during the performances.

Smoke-free zone

In compliance with the 28/2205 Tobacco Control Act of 26 December, smoking is not permitted in enclosed spaces within the building.

Punctuality

We ask you to show consideration for the rest of the audience and the artists by arriving on time. Entrance into the auditorium will not be allowed once the performance has begun. Entry into some shows will be possible during suitable breaks in the performance, following the theatre instructions.

Accessibility

The main auditorium is accessible to disabled people and has a toilet equipped for them.

Opening of the auditorium to the public

The main auditorium will open half an hour before the start of each performance.